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Systems Support Engineer

Company: VirtualVocations
Location: Pasadena
Posted on: January 28, 2025

Job Description:

A company is looking for a Systems Support Engineer to join their B2B support team.



Key Responsibilities

Provide exceptional customer service while responding to technical support requests
Assist customers in the installation and deployment of software products
Track and monitor support cases to ensure timely resolution and follow-up


Required Qualifications

5+ years of experience in IT Management and System Administration
Hands-on experience with Mac OS X, Windows, and Linux administration
Experience with Single Sign On (SSO) environments and Active Directory configuration
Advanced knowledge of Firewalls, AD environments, DNS Servers, and LDAP
Excellent command of Linux Shell and PowerShell

Keywords: VirtualVocations, Los Angeles , Systems Support Engineer, Other , Pasadena, California

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