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Customer Onboarding Manager

Company: VirtualVocations
Location: Norwalk
Posted on: January 21, 2025

Job Description:

A company is looking for a Customer Onboarding Manager to lead the implementation and adoption of its solutions for key customer accounts.



Key Responsibilities

Manage customer implementation projects and ensure product configurations align with customer-specific use cases
Execute the Onboarding Playbook, adhering to standardized workflows to achieve activation metrics
Train and empower customer teams to optimize product usage and maximize adoption



Required Qualifications

Bachelor's degree or equivalent experience
2+ years in Customer Success, Account Management, Sales, or related fields
1+ years of experience working directly with executives
Proven success in onboarding and implementing technical products
Familiarity with Salesforce or equivalent CRM systems

Keywords: VirtualVocations, Los Angeles , Customer Onboarding Manager, Executive , Norwalk, California

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