Bilingual Participant Services Representative
Company: VirtualVocations
Location: Norwalk
Posted on: April 8, 2025
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Job Description:
A company is looking for a Bilingual Participant Services
Representative I to provide personalized service to participants
regarding their savings plans.
Key Responsibilities:
Personalize and relay accurate information about 401(k), 403(b),
and 457 savings plans to participants
Respond to plan-related inquiries and facilitate participant
experiences with SRS services
Support Division projects and assist with customer-focused
activities and administrative functions
Required Qualifications:
Minimum 2 years of financial or industry experience, or equivalent
education/experience
Experience in a high-volume, direct customer contact service
environment preferred
Associate's degree preferred
Fluency in Spanish is mandatory
Knowledge of retirement plans, investment securities, and relevant
regulations is desired
Keywords: VirtualVocations, Los Angeles , Bilingual Participant Services Representative, Sales , Norwalk, California
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