Seasonal Trust and Safety Agent

Company: VirtualVocations
Location: Signal Hill
Posted on: April 3, 2025

Job Description:

A company is looking for an Operations Agent - Trust and Safety (Contract).
Key Responsibilities

Provide inbound and/or outbound customer service for users in crisis
De-escalate and educate callers while resolving incidents related to marketplace safety
Investigate Trust and Safety cases and gather necessary documentation for claims

Required Qualifications

3+ years of experience in a non-scripted contact center or related field
2+ years of experience in a fast-paced, high-volume environment
Experience in the veterinary clinic/pet industry is preferred
High school diploma
Ability to work independently and make quick decisions under pressure

Keywords: VirtualVocations, Los Angeles , Seasonal Trust and Safety Agent, Sales , Signal Hill, California

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