Inbound Contact Service Representative
Company: VirtualVocations
Location: Pasadena
Posted on: January 28, 2025
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Job Description:
A company is looking for an Inbound Contacts Beneficiary Service
Representative (TRICARE Plans).
Key Responsibilities
Provide efficient and timely resolutions to TRICARE beneficiaries
and providers
Act as a customer advocate by resolving complex concerns accurately
and promptly
Prioritize workload to manage incoming calls and maintain
schedules
Required Qualifications
U.S. Citizenship is required due to Department of Defense
contract
Must successfully receive interim approval for government security
clearance
At least 2 years of customer service experience in a professional
environment
Experience managing multiple priorities and using various computer
applications
Ability to work from a dedicated, uninterrupted space to protect
member PHI/HIPAA information
Keywords: VirtualVocations, Los Angeles , Inbound Contact Service Representative, Sales , Pasadena, California
Click
here to apply!
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