Senior Catering Sales Manager - Conrad Los Angeles

Company: Hilton Worldwide, Inc.
Location: Los Angeles
Posted on: January 28, 2025

Job Description:

Job DescriptionJob Number:Senior Catering Sales Manager - Conrad Los Angeles (Job Number: HOT0B9DF)Work LocationsConrad Los Angeles, 100 S. Grand Avenue, Los Angeles, 90012Join us as a Senior Catering Sales Manager and be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the billion-dollar The Grand LA project, this is the 7th Conrad Hotel in the U.S. and the 1st in California.Located in the most exciting state-of-the-art development to come to DTLA, this luxurious 28-story hotel will have over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, over 16,000 square feet of event space, and 6 food and beverage outlets. This includes a signature restaurant & bar, a signature bar, rooftop restaurant, lobby bar, pool, and in-room dining all in partnership with Chef Jose Andres' award-winning restaurant group, Jose Andres Group.Shift: Various - must be available to work weekdays, weekends, and holidays.Pay Rate: The annual salary range for this role is $85,000 - $95,000 and is based on applicable and specialized experience and location.What will I be doing?As Senior Catering Manager, you will be responsible for the development of market segment(s), including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. You will creatively design menus and events to maximize revenue and enhance the event experience, maintain existing relationships with corporate and social accounts, and foster all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases. This position primarily handles complex social events and directs event logistics to affected departments and team members responsible for event execution. You will serve as the primary contact and be responsible for the overall experience, and may support and act on behalf of the Director of Catering and Events.Essential Functions:

• Organize, plan, and prioritize duties by developing plans and goals.
• Communicate timely with internal and external clients via telephone, email, written documents, or in person.
• Create and maintain relationships with clients to set and meet expectations.
• Demonstrate knowledge of job systems, products, and processes.
• Resolve conflicts and negotiate with others while handling complaints and settling disputes.
• Sell and influence both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating issues.
• Ensure high-quality service by assisting others to understand guest needs.
• Participate in customer site inspections and assist with the sales process as necessary.
• Perform other duties as necessary based on business needs.We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.What are we looking for?--- Minimum Years of Experience: two (2) years Hospitality related experience at manager level.--- Experience in supervision or management of 1-3 people.It would be advantageous for you to demonstrate the following capabilities and distinctions:--- Knowledge of hotel property management systems (Delphi.fdc)--- Relevant degree in business development or other relevant business field (CMP, CPCE)What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure
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Keywords: Hilton Worldwide, Inc., Los Angeles , Senior Catering Sales Manager - Conrad Los Angeles, Sales , Los Angeles, California