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California Bilingual Call Center Agent

Company: VirtualVocations
Location: Norwalk
Posted on: January 19, 2025

Job Description:

A company is looking for a Bilingual Call Center Agent to assist with diesel program inquiries and compliance.



Key Responsibilities

Answer complex technical calls and provide information on diesel programs
Maintain accurate records of calls and analyze data for trends
Research and assist CARB program staff with regulatory compliance and outreach


Required Qualifications, Training, and Education

Must reside in California and be bilingual
High proficiency with Microsoft Office Suite and database-related software
Knowledge of customer service principles and practices
Experience in managing time and prioritizing tasks effectively
Ability to learn quickly and work collaboratively in a technical team

Keywords: VirtualVocations, Los Angeles , California Bilingual Call Center Agent, Sales , Norwalk, California

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