Sales Development Manager
Company: Chow Now
Location: Los Angeles
Posted on: September 17, 2024
Job Description:
Are you known for your high energy and ability to inspire your
sales team to achieve greatness? If you're an overachiever, who
enjoys delivering exceptional results and wants to help build our
business, this is an outstanding job opportunity for you!About
Us:ChowNow's vision is to become the leading North American
platform connecting diners and independent restaurants for at-home
dining. The ChowNow Platform continues to grow its product
offerings and bring restaurants and diners closer together. Our
marketplace provides a commission-free ordering for restaurants
nationwide and diners with an ever-growing selection of independent
restaurants. Our demand network provides diners with the ability to
order where they're already online, including Google, Yelp,
Instagram, Snap, and many others. And our white-labeled online
ordering system provides restaurants with a branded experience for
diners on their website and their own iOS and Android apps for a
reasonable monthly fee regardless of order volume. To date, we've
created over 20,000 apps for our restaurant partners - something
that's never been done before in our category. We operate this way
because of our belief in being fair, sustainable, and equitable
with our restaurant partners and the same goes for our
culture.Diversity, teamwork, and mutual respect are among our core
company values. We pride ourselves on giving our teams plenty of
opportunities to make their mark.Join us and help ensure ChowNow
becomes the diner's first choice for socially responsible online
ordering. Together we can preserve neighborhood flavor, one
restaurant at a time.About the Position:As our Sales Development
Manager, you will be working with a team of highly motivated Sales
Development Representatives, and will be responsible for helping
them drive results and achieve a higher level of mastery of their
roles. Your team will focus on generating pipeline for the ChowNow
Sales team through calls, emails, social media, text and other
sales channels. Your team will be responsible for prospecting,
qualifying, engaging and generating meetings with high value
restaurants in ChowNow Priority Markets. By working at the top of
the funnel for our restaurant growth motion, your team will aid in
increasing ChowNow's brand awareness, while serving as the first
touch point for many restaurants.You will be tasked with evolving,
iterating, and strengthening the SDR motion while simultaneously
leading a team to achieve their goals. In addition to the goal
attainment and restaurant growth your team will be responsible for,
you will manage the career development of your team to help them
master their skills and progress through their careers at
ChowNow.This is a hybrid position based in Los Angeles with a 3
days a week in office requirement.Reports to the Director of Sales,
Senior and will have a team of 4-8 Sales Development
Representatives as direct reports.What We Love About You:You put
restaurants first. You deeply understand the importance of local
restaurants and put them at the center of everything you do. You
aim to help them not only survive but thrive.You celebrate
diversity. You recognize that diversity and inclusivity matter.
You're committed to progress, which means everyone gets the support
and resources they need, no matter who they are. You have an
ability to listen to other team members' ideas and can thrive in an
environment that embraces individuality. Everyone's voice
counts.You raise your hand. You consistently go above and beyond
what is asked of you. You help your peers accomplish their tasks
while also excelling at accomplishing your own. When you have a
smart idea, you raise your hand and share it.You keep reaching. You
set clear ambitious goals. You don't allow yourself to become
complacent with where you're at and what you've done, so you seek
out new opportunities and challenges.What Success Looks Like:Within
1 Month You'll:
- Establish and run weekly team meetings including: 1:1s with
your direct reports & check-in's and/or check-out's daily
- Work with Sales Leadership to define rules of engagement and
partnership between your organization and the full cycle
sellers
- Partner with B2B Marketing & RevOps to ideate and ship
campaigns that drive results in strategic priorities
- Build & Iterate objection handling, cold call scripts, and
value stories to effectively set meetings
- Work with DnA & RevOps to build the reports, dashboards, and
tools you will need to manage success for you and your
organization
- Listen to calls of your team to provide a strong feedback loop
for improving their skills
- Lead weekly call reviews to ensure there are checks & balances
that drive towards results
- Execute and train on the ChowNow's approach to cold
callingWithin 3 Months You'll:
- Have diagnosed strengths and weaknesses of your team.
- Partner with Sales Enablement to build on-going training &
curriculum to strengthen your team and improve rate metrics in the
sales process.
- Build a pipeline of SDRs to ensure we have a bench as
individuals advance through their career path.
- Have an understanding of the ChowNow Value Prop and sales
pillars.
- Play a hand in the Extended Sales Leadership Team by providing
a feedback loop for the sentiments, blockers, and successes in the
field.Within 6 Months You'll:
- Accurately report and forecast team performance to provide
insights into opportunities & threats in our goal attainment
- Ensure your team maintains high standards of data integrity
within our instance, resulting in increased levels of connection
rates with prospects from our sales and marketing programs
- Identify team workflow needs and efficiencies to improve our
overall sales stack
- Cultivate a great culture within your team that drives a desire
to achieve goals while maintaining a positive and fun
atmosphereWithin 12 Months You'll:
- Manage a team that is hitting their goals on a consistent
basis, through the lens of quality and quantity
- Maintain KPI (Key Performance Indicator) expectations and pull
through
- Work with the VP of Sales and Sales Directors to outline any
go-forward opportunities for the Sales Development OrganizationYou
should apply if:
- You have 3-5 years of Sales or related business experience
- You have 1+ years prior experience as a manager in Sales
Development
- You have knowledge of Salesforce & other sales tools (Outreach,
Groove, Drift, RingDNA, Chilipiper, etc.), Google Docs and
Excel
- You have strong coaching and strategic selling skills -
creating a business plan, assessing territories, qualifying targets
and prioritizing sales efforts
- You have a track record of consistent over-achievement, strong
work ethic and desire to learn.
- You're genuinely curious about people, local restaurants, and
food trends
- You subscribe to a work hard, stay positive and implement
feedback mentality
- You enjoy a competitive atmosphere where everyone is striving
to be better than the day before while celebrating each other's
winsAbout Our Benefits:
- Expected base salary: $109,250 - $120,750 with an ability to
earn a commission
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on
creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support
your mental health and wellness goals.
- 3 weeks paid vacation; paid holidays; we expect you to work
hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the
first year of birth or adoption), 8 Weeks of Paid Pregnancy
Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or
continuing education reimbursement program
- Commuter benefits (including Uber Pool).
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Quarterly Industry Events (Women, LGBTQIA+, Diversity,
Inclusion).
- Consistent & fair leadership: we'll share info, set clear
goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you
accountable.
- Fully stocked kitchen and cold brew on tap in our satellite
officesThe above statements are intended to describe the general
nature and level of work being performed by people assigned to this
job. This is not intended to be an exhaustive list of all
responsibilities, duties and skills required.As one of ChowNow's
core values, "Celebrates Diversity", we are committed to an
inclusive and diverse work environment. ChowNow is an equal
opportunity employer. We do not discriminate based on race, color,
ethnicity, ancestry, national origin, religion, sex, gender, gender
identity, gender expression, sexual orientation, age, disability,
veteran status, genetic information, marital status or any legally
protected status.Read about your California privacy
rights.#Li-Hybrid
#J-18808-Ljbffr
Keywords: Chow Now, Los Angeles , Sales Development Manager, Sales , Los Angeles, California
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