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Help Desk Analyst

Company: VirtualVocations
Location: Signal Hill
Posted on: April 1, 2025

Job Description:

A company is looking for a Help Desk Analyst to manage and support data systems and customized Salesforce applications in the Healthcare industry.
Key Responsibilities

Handle system requests and address data inaccuracies to maintain operational functionality
Collaborate with internal teams to align with organizational goals and manage monthly files for accurate uploads into Salesforce
Guide non-technical staff through workflows and resolve system-related queries while maintaining proper documentation

Required Qualifications

Proficiency in Microsoft technologies, including Windows and Word
Experience with Active Directory and familiarity with Apple devices
Proven ability in Salesforce administration and managing claims data
Experience with data asset management, data cleaning, and data analysis tools
Understanding of data privacy protocols and familiarity with EHR systems

Keywords: VirtualVocations, Los Angeles , Help Desk Analyst, Professions , Signal Hill, California

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