Plumbing Field Support Manager - Charleston South Carolina

Company: Blue Collars LLC
Location: Los Angeles
Posted on: January 28, 2025

Job Description:

At Blue Collars, we redefine excellence in commercial and residential plumbing services. We foster a professional, team-oriented environment focused on collaboration, growth, and innovative problem-solving. As a Field Support Manager, you'll play a pivotal role in supporting our technicians, driving solutions to complex challenges, and improving overall team performance.Why Blue Collars? Commitment to Excellence:
We tackle complex plumbing challenges with innovative, reliable solutions, setting the standard for quality and professionalism.--- State-of-the-Art Tools and Training:
We equip our team with cutting-edge tools and ongoing training for maximum efficiency and growth. Career Growth Opportunities:
As we expand along the East Coast, we offer leadership training and pathways to advancement for driven individuals. Team-Oriented Environment:
We prioritize collaboration, ensuring every team member feels supported and valued. Work-Life Balance and Wellness Perks:

• Competitive pay with performance bonuses.
• Unlimited paid time off for a healthy work-life balance.
• Free gym and chiropractic memberships to support your well-being.The Role: Field Support ManagerYour mission as a Field Support Manager is to lead, support, and optimize our field technicians, ensuring they deliver top-tier service while continuously improving their skills. You'll leverage highly technical problem-solving abilities and ensure that no issue is insurmountable when proper diagnostic steps are applied. You'll also foster a team-oriented environment where technicians feel supported, understood, and empowered.Key ResponsibilitiesTechnical Support and Problem Solving:
  • Troubleshoot complex issues and assist technicians in resolving challenges they can't resolve on their own.
  • Apply creative problem-solving techniques to ensure every issue has a solution.
  • Source and procure parts efficiently to minimize downtime.
  • Stay up-to-date on industry advancements to elevate service quality.Team Optimization and Training:
    • Work closely with technicians to improve their diagnostic and problem-solving skills.
    • Provide training, mentorship, and hands-on guidance to enhance their technical capabilities.
    • Identify areas for improvement in performance and implement effective strategies to streamline workflows.Customer and Technician Communication:
      • Act as the primary liaison between customers and technicians, ensuring clear and effective communication.
      • Support the team during high-pressure situations and urgent matters, including occasional late-night or weekend availability.Leadership and Collaboration:
        • Foster a supportive, team-oriented culture where technicians feel valued and empowered.
        • Lead by example, demonstrating professionalism and adaptability.
        • Develop systems and processes to enhance team efficiency and productivity.What We're Looking For
          • A technical expert with highly developed problem-solving skills, capable of resolving any issue through proper diagnostics.
          • A creative thinker who can step in with innovative solutions when field technicians face challenges.
          • A team-oriented leader who values collaboration and goes above and beyond to support and uplift others.
          • A natural mentor who is passionate about training and developing the skills of others.
          • A proactive, adaptable professional who thrives under pressure and embraces innovation.Job Highlights
            • Scope: Primarily commercial plumbing projects with some residential work.
            • Compensation: Competitive pay with performance bonuses.
            • Benefits: Full health insurance, unlimited PTO, free gym and chiropractic memberships.
            • Growth Opportunities: Be part of a growing team with the chance to shape its future as we expand.How to ApplyIf you're ready to lead, innovate, and empower a high-performing team, we want to hear from you! Submit your resume and cover letter today and join Blue Collars in setting the industry standard for plumbing excellence.Blue Collars - Building Excellence, Empowering Teams.
              #J-18808-Ljbffr

Keywords: Blue Collars LLC, Los Angeles , Plumbing Field Support Manager - Charleston South Carolina, Professions , Los Angeles, California