Data Quality Specialist Lead

Company: Volunteers of America Los Angeles
Location: Los Angeles
Posted on: January 24, 2025

Job Description:

Career Opportunities with Volunteers of America Los AngelesA great place to work.Current job opportunities are posted here as they become available.Helping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing programs, as well as drug and alcohol rehabilitation. Learn more at .PAY RATE: $26.69 - $28.09 Per HourBENEFITS: VOALA offers competitive medical, dental, vision, and retirement benefits.JOB SUMMARY AND PURPOSEThe Data Quality Specialist Lead will coordinate, monitor, and mentor Data Quality Specialists, and train all program staff on HMIS data entry and report generation (including Housing Specialists and Case Managers). The position requires a combination of administrative and training duties as well as performance of HMIS duties of data entry, required monthly reporting, periodic reporting to funder, and generating reports from HMIS data showing program performance as required.DUTIES AND RESPONSIBILITIES

• Train Data Quality Specialists on entire system, train program staff on their data entry responsibilities.
• Monitor performance of Data Quality team, and data entry by other program staff:
  • Audit and review data entry for accuracy.
  • Update Program Manager weekly on Data Quality performance, any identified QA/Compliance issues.
  • Verifies, corrects, and enters participant information into centralized database (HMIS); conducts regular audits to assure accuracy of data.
  • Monitors database reports to assure consistency with hardcopy records and other logs.
  • Runs regular progress reports, and other reports as required by Program Manager; creates customized reports to support shelter management and provide other needed information on request.
  • Coordinates with Case Managers and Program staff to ensure HMIS intake requirements are met.
  • Supports any technical and reporting issues for program:
    • Assists with program funder audits and monitoring visits.
    • Attends conferences and regular meetings with database contractors and funder, reports updates to Program Manager.
    • Oversees the privacy/confidentiality notification processes to meet regulatory guidelines.
    • Exports HMIS data and uploads to Funder as required.
    • Other duties as may be required.QualificationsREQUIREMENTS:
      • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.EDUCATION:
        • High School Diploma or equivalent.EXPERIENCE:
          • 2-year experience operating/maintaining database.PREFERRED QUALIFICATIONS:
            • Bachelor's degree preferred.
            • Familiarity with HMIS, Adsystech, and/or Clarity programs.
            • Experience working with veterans, people in recovery, and/or homeless individuals.
            • Bilingual preferred (English and Spanish).Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
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Keywords: Volunteers of America Los Angeles, Los Angeles , Data Quality Specialist Lead, Other , Los Angeles, California