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Customer Support Associate

Company: VirtualVocations
Location: North Hollywood
Posted on: January 23, 2025

Job Description:

A company is looking for a Customer Support Associate - REMOTE.



Key Responsibilities

Provide inbound and outbound telephonic support to insurance members, conducting Health Risk Assessments
Collaborate with team members to address client needs and maintain continuity of care
Document interactions accurately and schedule appointments as required


Required Qualifications, Training, and Education

High School Diploma or equivalent required; Associate degree preferred
Fluency in English; Spanish-speaking preferred
Sales skills, including persuasion and negotiation
Proficiency in Microsoft products
Strong organizational skills with the ability to multitask

Keywords: VirtualVocations, Los Angeles , Customer Support Associate, Other , North Hollywood, California

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