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Trainer Customer Employee Success

Company: VirtualVocations
Location: Garden Grove
Posted on: October 24, 2024

Job Description:

A company is looking for a Trainer, Customer & Employee Success Specialist.



Key Responsibilities

Collaborate with stakeholders to support training and development for new hires and tenured employees
Conduct refresher training and act as a mentor to customer care specialists and team leads
Identify performance improvement opportunities and develop training materials and resources


Required Qualifications

Bachelor's Degree or equivalent experience preferred
Must be PC literate (Excel, Word, PowerPoint)
Experience in a coaching and development role
Familiarity with developing and delivering presentations for various audiences
Fundamental knowledge of company products and services

Keywords: VirtualVocations, Los Angeles , Trainer Customer Employee Success, Human Resources , Garden Grove, California

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