Food Service Operations Manager

Company: Whole Foods Market
Location: Los Angeles
Posted on: November 2, 2024

Job Description:

**Job Opportunity at Whole Foods Market**

We are seeking a skilled and experienced Food Service Operations Manager to join our team at Whole Foods Market. As a key member of our operations team, you will be responsible for overseeing the daily operations of our food service department, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. You will work closely with our Team Leader to achieve sales, purchasing, and labor targets.

The ideal candidate will have a high energy level, excellent interpersonal, motivational, team building, and customer relationship skills. You will be capable of teaching others in a positive and constructive manner, demonstrating advanced product knowledge, and maintaining awareness of customer flows and needs. You will also be proficient in email, Microsoft Office, and operations-related applications.

We are looking for a leader who can develop and maintain creative store layouts and product merchandising, set and achieve the highest standards of retail execution, and foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting opportunity.

Job Responsibilities:

• 
  
• Develops and maintains creative store layouts and product merchandising
  
• Works with Team Leader to achieve sales, purchasing, and labor targets
  
• Assists Team Leader in analysis of sales, reports, and labor
  
• Demonstrates advanced product knowledge and develops/maintains awareness of new products
  
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing
  
• Works with Team Leader to resolve team concerns or issues
  
• Functions as point person and departmental person in charge in absence of Team Leader
  
• Sets and achieves the highest standards of retail execution
  
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale
  
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions
  
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover
  
• Provides timely, thorough, and thoughtful performance evaluations
  
• Consistently communicates and models WFM vision and goals
  
  
  Job Skills:
  
  
  • 
    
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
    
  • Growth mindset towards greater responsibility and ownership
    
  • Desire to coach and mentor others for growth
    
  • Excellent interpersonal, motivational, team building, and customer relationship skills
    
  • Capable of teaching others in a positive and constructive manner
    
  • Thorough product knowledge
    
  • Advanced knowledge of regulatory and safety policies and procedures
    
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
    
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
    
  • Proficiency with email, Microsoft Office, and operations-related applications
    
    
    Experience:
    
    
    • 
      
    • 18+ months retail Team Member experience and 6+ months of supervisory experience
      
      
      Physical Requirements/Working Conditions:
      
      
      • 
        
      • Must be able to lift 50 pounds
        
      • In an 8-hour work day: standing/walking 6-8 hours
        
      • Hand use: single grasping, fine manipulation, pushing and pulling
        
      • Work requires the following motions: bending, twisting, squatting, and reaching
        
      • Exposure to FDA-approved cleaning chemicals
        
      • Exposure to temperatures: 90 degrees Fahrenheit
        
      • Ability to work in wet and dry conditions
        
      • Ability to work a flexible schedule including nights, weekends, and holidays as needed
        
      • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery
        
      • May require use of ladders
        
        
        Compensation and Benefits:
        
        The salary range for this position is $20.05 - $35.00 Hourly, commensurate with experience. Whole Foods Market offers a comprehensive benefits package, including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.
        
        Equal Employment Opportunity:
        
        Whole Foods Market is an equal employment opportunity employer. We welcome and encourage applications from diverse candidates, and we are committed to creating an inclusive work environment where everyone can thrive.

Keywords: Whole Foods Market, Los Angeles , Food Service Operations Manager, Hospitality & Tourism , Los Angeles, California