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Temporary Case Manager

Company: VirtualVocations
Location: Signal Hill
Posted on: April 1, 2025

Job Description:

A company is looking for a Temporary Escalations Case Manager.
Key Responsibilities

Act as a trusted resource for customer and partner-facing escalation needs
Professionally follow up with cross-functional teams to ensure prompt resolution of escalations
Consistently resolve 30-35 complex cases weekly while identifying process improvements

Required Qualifications

Proven expertise in problem-solving and de-escalation
Strong background in escalation and case management
Ability to navigate various systems and tools, including Dash and Salesforce
Proficiency in Google Workplace for data analysis and reporting
Self-motivated and capable of excelling in independent work environments

Keywords: VirtualVocations, Los Angeles , Temporary Case Manager, Executive , Signal Hill, California

Click here to apply!

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