CONCESSIONS MANAGER - DODGER STADIUM 1349765
Company: Compass Group Poland Sp. z o.o.
Location: Los Angeles
Posted on: April 1, 2025
Job Description:
Salary:66,400-70,000Other Forms of Compensation: Pay
Grade:11Different perspectives make us better. We're committed to
creating an equal opportunity and fair treatment environment, where
learning and growing together is just part of our every day. An
environment where you can be your authentic self.About LevyThe
disruptor in defining the sports and entertainment hospitality
experience, Levy is recognized as the market leader and most
critically acclaimed hospitality company in its industry. Twice
named one of the 10 most innovative companies in sports by Fast
Company magazine and one of the top three Best Employers for
Diversity in America by Forbes, Levy's diverse portfolio includes
award-winning restaurants; iconic sports and entertainment venues,
zoos and cultural institutions, theaters, and convention centers;
as well as the Super Bowl, Grammy Awards, US Open Tennis
Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS
All-Star Games.Job Summary As a Concessions Manager, you will be
responsible for leading and motivating our hourly team members to
provide a warm welcome and delicious food to our guests. The ideal
candidate will be an experienced operations leader who is focused
on people and quality standards.Detailed Responsibilities:
- Ensuring all stations are set up and ready for events
- Supporting the recruitment and training of team members in our
standards and procedures
- Supervising operations during the event and troubleshooting
where needed
- Working with colleagues to continuously improve operational
performance
- Proactively engaging in processes for loss prevention
- Working primarily in the concessions department, this role will
also support the premium department as needed
- Completing point of sale updates and regular maintenance
checks
- Ensuring the timely implementation and communication of
promotions
- Managing loss prevention activities including managing cash
drops/collection, completing cash variance logs, and overseeing the
nightly Goods Out of Stock (GOS) procedure
- Working in partnership with other departments to ensure
accurate completion of the requisition process
- Working with the culinary and purchasing team to ensure regular
updates to the concessions theoretical matrix to ensure accurate
theoretical margin calculations
- Managing gratis sheet process to ensure accurate tracking of
any comped items
- Ensuring compliance with all Payment Card Information
rules
- Implementing concessions production sheet to ensure accurate
production and minimal wastage
- Conducting progressive coaching with team members
- Completion of monthly beverage wastage report
- Regular equipment maintenance, e.g. beer line cleaning
- Re-stocking of concessions and bars to maximize event
readiness
- Ensuring all appropriate alcohol service signage is placed and
that Responsible Service of Alcohol protocols are followed
- Completion and processing of alcohol incident logs to identify
recurring issues or trends
- Supporting recruitment activities for team members
- Holding pre-shift meetings to set the tone for events
- Managing location "Keys to the Future" activities to develop
future leaders
- Support team member orientation training to ensure all hourly
team members
- NPO Group management and communication
- Overseeing service standards during events to ensure a high
level of the guest experience
- Ensuring accurate end of month inventory completion
- Managing product transfers and requisition sheets to accurately
track products during events
- Managing and resolving guest complaints
- Managing team member incidents/accidents and following all
required reporting procedures
- Completing a monthly department safety inspection
- Monthly safety training conducted for team members
- Managing team member scheduling in line with demand
forecasts
- Verifying payroll, entering gratuities
- Subcontractor communications - ensuring all paperwork is
completed correctly and submitted, scheduled properly, staffing has
completed all required pieces of training, etc.
- Completing events walks of the building
- Supporting other properties and departments as demanded by the
business
- Other duties/responsibilities as assignedJob Requirements:
- 2+ years of experience in a food and beverage operational
position
- Bachelor's degree in hospitality management is preferred
- High level of computer literacy
- Passion for hospitality, food, and retail
- Excellent interpersonal and stakeholder management
skillsCurious about Life at Levy? Check it out: Levy is a member of
Compass Group USA. Compass Group/Levy is an equal opportunity
employer. At Compass/Levy, we are committed to treating all
Applicants and Associates fairly based on their abilities,
achievements, and experience without regard to race, national
origin, sex, age, disability, veteran status, sexual orientation,
gender identity, or any other classification protected by
law.Qualified candidates must be able to perform the essential
functions of this position satisfactorily with or without a
reasonable accommodation. Disclaimer: this job post is not
necessarily an exhaustive list of all essential responsibilities,
skills, tasks, or requirements associated with this position. While
this is intended to be an accurate reflection of the position
posted, the Company reserves the right to modify or change the
essential functions of the job based on business necessity.We will
consider for employment all qualified applicants, including those
with a criminal history (including relevant driving history), in a
manner consistent with all applicable federal, state, and local
laws, including the City of Los Angeles' Fair Chance Initiative for
Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the
New York Fair Chance Act. We encourage applicants with a criminal
history (and driving history) to apply.Applications are accepted on
an ongoing basis.At Levy, team = family. And we'll always take care
of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)Levy maintains a drug-free
workplace.Req ID:1349765Levy Sector[[Cust_clntAcName]]JANELLE
MORGAN[[req_classification]]
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Keywords: Compass Group Poland Sp. z o.o., Los Angeles , CONCESSIONS MANAGER - DODGER STADIUM 1349765, Executive , Los Angeles, California
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