Overnight Manager

Company: Gold's Gym SoCal Group
Location: Los Angeles
Posted on: March 23, 2025

Job Description:

If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading!Gold's Gym Socal and its affiliated clubs are growing fast and looking for an hourly Front Desk Manager to help our teams provide world-class service for our members by utilizing in-depth knowledge of company products and programs. We'll challenge your skills, talents, and abilities and reward your every success. Here are just some of the benefits you will get by being a Gold's Gym SoCal employee:

• Work in a fun environment with great people
• Great benefits package
• John Hancock 401k
• Aflac supplemental insurance options
• Free gym memberships and discounts
• Opportunities to grow within the companyWhat sets us apart from the rest:
• Dedication to our members' successes and goals
• Integrity which creates life-long relationships
• Passion for people in the communities we serve
• Pride in what we do and who we are
• Leadership development (ongoing)
• Excellence in executionBut most of all---. we are more than a gym; we are a family!!We want talented individuals who:
• Have a positive, upbeat, and outgoing attitude
• Are passionate about hospitality and excellence for our members
• Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service
• Have fitness industry experience (preferred)
• Love to constantly learn and growWhen you come to work you'll:Management/Leadership Duties:
• Manage club operations to ensure policies and procedures are followed at all times
• Train and supervise all team members in the gym including Front Desk and Housekeeping Associates
• Work in cooperation with GM to manage/process cancellations following procedures in place to retain members
• Enforce all club rules, policies and promote proper execution of all procedures.
• Manage membership questions, concerns, and inquiries at the front desk
• Partner with General Manager to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.
• Ensure members receive a friendly greeting/check-in and prompt attention to their needs.
• Engage members with various fitness offerings including personal training, group exercise classes, and Gold's Gym SoCal digital content.
• Maintain relationships with members and serve as a resource for their questions or concerns and putting them in touch with the right resources as appropriate.
• Provide a clean, friendly, well-maintained club to members and guests
• Help new members become comfortable in the club.
• Tour potential members through the club and describe the facility, equipment, services, and amenities that directly tie back to their individual fitness needs and goals.
• Ensure all guests are registered and entered into the system.
• On-board new members successfully and assist with all member retention activities in order to drive club profitability.There are some MUST HAVES:
• Ability to use sound business judgment and have strong analytical skills
• Ability to effectively communicate with constituents
• Effective listening skills
• Effective delegation and follow-up skills
• Effective planning and organization skills
• Demonstrates ability to create a positive environment
• Demonstrates willingness and openness for self-development
• Ability to identify and use resources to improve overall operations
• Strong leadership qualities coupled with excellent motivational, communication, and team-building skills will make you an ideal candidate for this position.College degree preferred.Current CPR Certification is required.This role requires the ability to move and lift up to 25 lbs. Standing or walking for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required.The schedule is Monday - Friday: 8:00 p.m.-5:00 a.m.ASK YOURSELF IF YOU HAVE WHAT IT TAKES---.. COME BE A PART OF THE FAMILY LEGACY TODAY!We Celebrate Everyone!! Gold's Gym SoCal and all its affiliated clubs are an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Keywords: Gold's Gym SoCal Group, Los Angeles , Overnight Manager, Executive , Los Angeles, California