Project Management Director - Business Transition and Move Management Services

Company: CBRE
Location: Los Angeles
Posted on: March 12, 2025

Job Description:

Project Management Director - Business Transition and Move Management Services

Job ID

203041

Posted

13-Feb-2025

Service line

PJM Segment

Role type

Full-time

Areas of Interest

Executive Management, Project Management

Location(s)

Los Angeles - California - United States of America, Sacramento - California - United States of America, San Diego - California - United States of America, San Francisco - California - United States of America, San Jose - California - United States of America

About the Role

The primary responsibilities of this position consist of planning and managing large business transition and relocation projects for corporate, life science and/or industrial clientele. This is a lead management position responsible for the overall direction of activities associated with multiple projects along with leading a team move management professionals.

While possessing strong people management skills, written and oral communication skills, this individual must also have the ability to effectively and professionally work with people of various disciplines and levels within a corporate environment, including: real estate, facility management and IT teams, C-level executives, department heads, administrative assistants, and end-users; as well as the project team, including: construction managers, architects, engineers, building managers and physical movers.

Duties include the following:

• Overall P & L and service delivery responsibilities for the move management group in the local market
• Budget development and management for the local market
• Engage internal CBRE team members i.e. Project Managers and Real Estate Brokers to sell the move management service line
• Market and sell to external clients including relationship building, RFP responses and presentations in the pursuit of new business opportunities.
• Create and manage external contracts and internal engagement letters
• Develop roles and responsibilities for CBRE team members including managing resource requirements, staff productivity and growth
• Staff management including coaching, performance review management, ongoing training and delivery oversight
• Create and manage project pipeline for all team members
• Manage hiring process including writing job descriptions, interviewing, negotiating and training
• Lead regular staff meetings and one-on-one coaching sessions
• Ensure adherence to organization policies, processes, and procedures
• Create annual marketing plan and oversee marketing efforts for the local market including email blasts, marketing materials, case studies, etc.
• Track project metrics and benchmarking information
• Document and share best practices for team growth and adopt changes where needed
• Create growth opportunities for staff including cross training, new project types, shared projects, etc
• Building existing client relationships through social interactions and ongoing follow up
• Support resource sharing between CBRE teams as and when needed to support client requirements
• Assist team with developing PowerPoint presentations, complex schedules and other documentation on projects as needed
• Develop overall client relocation strategy including a detailed move plan for the entire project and each department impacted by the relocation in order to minimize or eliminate any and all disruptions to client's business operations
• Develop roles and responsibilities for client's internal team members and external vendors including managing resource requirements
• Oversee and lead client's relocation team
• Coordinate and chair move team meetings
• Develop communications plan to keep client leadership, move team and end-users informed of move plans and activities leading up to and including the physical relocation
• Develop and train a network of departmental move coordinators to service as "conduit" between Move Team and end-users
• Develop overall relocation budget and cost tracking for budgets in excess of $30 million
• Track and monitor project budget to control project costs
• Develop relocation schedule including detailed break-down of major tasks and resources required
• Develop project contingency plans
• Develop scopes of work for each subcontracted service associated with the relocation - i.e. physical move vendor, IT support vendor, move supplies etc.
• Work with client's procurement and legal departments to develop and issue Requests for Proposal for all move-related vendors
• Provide vendor bid analysis and recommendations
• Develop move database to track and disseminate end-user move information
• Create and provide reporting on internal and external service level agreements and KPI's
• Develop detailed move logistics plan for all move phases
• Provide training in the overall move process to internal and external team members
• Audit move process for best practices, lessons learned and process improvement
  
  What You'll Need
  
  Required Skill Set
  
  • Business acumen
  • Business development and customer relationship management
  • High level of leadership expertise
  • Organizational and time management skills
  • People management
  • Strong attention to detail
  • Excellent time management skills to start
  • Excellent logic and reasoning skills
  • Financial Management expertise
  • Contract knowledge and expertise
  • Solid understanding of current business technologies (telecom, IT)
  • Ability to schedule and organize tasks based on client needs and project constraints
  • Ability to build internal and external business relationships leading to business opportunities and continued growth
  • Ability to quickly gather and understand detailed information about the client organization, their industry and business operations
  • Excellent communication and interpersonal skills
  • Strong verbal and written communication skills
  • Must have the ability deal with people in all levels of the client's organization (admins to CEO)
  • Must be able to present to large groups of people (50 - 500)
  • Must be able to provide calm reassurance to client and help them through very stressful phases of project
  • Leadership abilities to take charge of a project and gain the trust and confidence of the client and internal CBRE team members
  • Willingness to work weekends and possibly some holidays
    
    Software Skills: Candidate must have expert command of Microsoft Office Suite (Excel, Word, Outlook, Publisher, PowerPoint) and Project with strong emphasis on managing, editing and manipulating large Excel files and complex Word documents. SmartSheet knowledge and project/form set-up. Working knowledge of AutoCAD/Revit preferred, but not required.
    
    Education & Experience: A bachelor's degree (BA/BS) from a four-year college or university and a minimum ten years of related experience in move management, facility management, interior design, architecture, engineering, or other related field.
    
    Disclaimer:
    
    Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend will be consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE Project Management, you will subsequently transfer to the newly formed entity that encompasses both organizations.
    
    CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $160,000 annually and the maximum salary for this position is $180,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
    
    The application window is anticipated to close on May 15, 2025 and may be extended as needed. Or to express interest in similar roles, visit CBRE.com/careers.
    
    Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
    
    Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
    
    NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Keywords: CBRE, Los Angeles , Project Management Director - Business Transition and Move Management Services, Executive , Los Angeles, California