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Incident Manager

Company: VirtualVocations
Location: Signal Hill
Posted on: March 12, 2025

Job Description:

A company is looking for an Incident Manager to ensure efficient handling of incidents within their fintech platform.
Key Responsibilities

Lead incident communication efforts and craft incident reports and status updates
Coordinate incident response activities and facilitate collaboration among cross-functional teams
Drive continuous improvement initiatives related to incident management processes and conduct post-incident reviews

Required Qualifications

Proven experience in incident management within a technology or fintech environment
Familiarity with incident management tools (PagerDuty, JIRA, Slack) and methodologies
Strong organizational skills and ability to work effectively in a fast-paced, cross-functional team environment
Bachelor's degree or equivalent experience; Master's degree is a plus
Experience in startup/high growth companies is preferred

Keywords: VirtualVocations, Los Angeles , Incident Manager, Executive , Signal Hill, California

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