Outbounds Manager

Company: ACS Staffing, Inc
Location: Carson
Posted on: February 4, 2025

Job Description:

Title: Outbounds Manager

Make your application after reading the following skill and qualification requirements for this position.

For More Information text or call Susana: (562)668-7680


Location: Will work between Multi-Facilities (Carson, Commerce, Rancho Dominguez)

Compensation:

Hourly pay starting at $24-$26.00 PH (DOE)
Bonus plan after six months of employment
Paid
Vacation
Holidays
Sick pay

Health care with a $275 monthly contribution
Eye
Dental
Life Insurance
Health Care

$65 monthly cell phone allowance
The company provides laptops and other IT-related equipment.
Transfer to company payroll after agency hours have been completed.







Role Description:

The Outbounds Manager role monitors all outbounds operational flows against pre-set SOP and develops best practices to improve our operations. They will manage staff, foster a positive work environment, and drive operational compliance through KPI enforcement and process improvement. The successful candidate will have a firsthand approach and be committed to our business's expansion and success, increasing productivity and enabling operational target achievements.

General Responsibilities:

Oversee day-to-day outbound operations with flexible availability to support late shifts and weekends.
Responsible for our operational performance KPIs. Identify and track key-level metrics.
Ensure our operations follow established standard operating procedures published by the executive and leadership team.
Hire, train, coach, and motivate employees. You will also be responsible for setting and managing the team's goals.
Be a key member of our facility supervision team
Must have relevant prior work experience as a receiving supervisor.
Shift audit responsibilities.(not limited to)
Outbounds
Pallet building and wrapping
Vendor compliance
Safety
MHE operations




Skills:

Prior experience in outbounds (B2B and ECOM flows) and operational excellence
Proficiency in systems, emails, and computer software
Outbounds metric report understanding
Familiarity with modern warehousing practices and methods of operations.
Excellent organizational, management, and communication skills
Ability to train and mentor others.
Can hold and handle productive pre-shift staff meetings.
High School Degree
Min 3-5+ years in a similar role.
Min 3-5+ years in a management position
Prior experience in problem management and resolution.
Has prior experience working within a growing leadership team
Knowledge of WMS scanning applications
Extensive vendor compliance knowledge and understanding.



Notes:

Can stand for extended periods.
Can lift 25-50 LBS.
Reliable transportation
Bi-lingual is necessary.
Looking for a long-term opportunity with job growth
The position reports directly to each facility operations manager

Keywords: ACS Staffing, Inc, Los Angeles , Outbounds Manager, Executive , Carson, California