Case Manager, Special Processes

Company: Disability Solutions
Location: El Segundo
Posted on: January 26, 2025

Job Description:

KARL STORZ is currently seeking a highly organized and detail-oriented Special Processes Case Manager to ensure accurate and efficient management of customer master data. The successful candidate will have excellent communication skills, a strong analytical mindset, and the ability to work effectively in a fast-paced environment. Key Responsibilities:

• Manage customer master data, ensuring accuracy and compliance with established standards
• Create, review, and approve new customer account requests and maintain existing accounts
• Collaborate with cross-functional teams to ensure data quality and integrity
• Identify and implement process improvements to enhance customer master data management
• Provide exceptional customer service and support to internal stakeholders Requirements:
  • 5+ years of combined experience in customer service and account management
  • Bachelor's degree or equivalent work experience
  • Proficient in computer applications and general office equipment
  • Excellent communication and interpersonal skills Preferred Qualifications:
    • 2+ years of customer data experience, with experience working with master data and SAP MM applications
    • Proficient in Microsoft Office applications, particularly Excel and Word
    • Exceptional organizational and analytical skills, with strong attention to detail
    • Ability to work well under deadlines and in a multi-tasking production environment What We Offer:
      • Opportunity to work in a dynamic and fast-paced environment
      • Collaborative and supportive team culture
      • Professional development and growth opportunities If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application. We look forward to hearing from you! Who we are: KARL STORZ is an independent, family-owned company headquartered in Germany's renowned MedTech manufacturing region. For 80 years, we've pioneered the most groundbreaking innovations in endoscopic surgery, video imaging, and operating room integration to benefit patients and healthcare providers alike.With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting-edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed. With onsite locations and field opportunities across the country, we attract a diverse and talented staff. It's not just about the tools we create-it's about the lives we change, together.#LI-CW1MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Eligible Employee Benefits
        • Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!
        • 3 weeks vacation, 11 holidays plus paid sick time
        • Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
        • 401(k) retirement savings plan providing a match of 60% of the employee's first 6% contribution (up to IRS limits)
        • Section 125 Flexible Spending Accounts
        • Life, STD, LTD & LTC Insurance
        • We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
        • Fitness reimbursement of up to $200 annually
        • And much more! KARL STORZ reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures.Credentialing requirements at KARL STORZKARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field-based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements.Pay TransparencyThe pay range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member's base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.Equal Employment Opportunity & Reasonable Accommodation StatementKARL STORZ is committed to creating an inclusive space where employees are valued for their skills and unique experiences. To achieve this goal, we are committed to diverse voices, and all applicants will receive consideration without regard to race, color, sex, national origin, disability, veteran status, or any other protected characteristic. KARL STORZ is also committed to providing reasonable accommodations during our recruitment process. Should you need assistance or accommodation please email us at taoperations@karlstorz.com.Get in Contact

Keywords: Disability Solutions, Los Angeles , Case Manager, Special Processes, Executive , El Segundo, California