Senior Account Manager- Middle Market

Company: Lockton Companies
Location: Los Angeles
Posted on: January 25, 2025

Job Description:

Los Angeles, California, United States of AmericaAt Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.Business unitWest Series$81,000-$105,000ScheduleFull-timeJob typeStandardWorkplaceHybridYour ResponsibilitiesThe West Series of Lockton Companies is looking for entrepreneurial-minded individuals to join our growing Commercial Insurance team. Be a part of an exceptional company voted "Best Places to Work in Insurance" eleven years running.If you are innovative, passionate about delivering excellent client service, excel as a strategic partner, and thrive in a collaborative environment, Lockton would like to hear from you!Position responsibilities:

• The Senior Account Manager is one of the primary business contacts for Clients and is responsible for possessing and applying knowledge of surety and bond industry trends and related regulations while servicing Clients' accounts in an innovative and efficient manner.
• This individual is responsible for overseeing the servicing of a designated book of business as relating to marketing, claims, and administration.
• Researches an issues' root cause, implements, and resolves policy-related issues.
• Recommends potential enhancements or improvements to processes, products, and/or policies.
• Develops financial models and reports for Client and Account Executive staff, provides interpretation and implication of analysis, as well as recommendations.
• Provides expertise in strategic planning and consultative advice to clients, including the production, analysis, and recommendations for changes to coverage plans.
• Engages in Client strategy meetings to manage insured expectations for upcoming term.
• Develops and presents coverage plan and renewal terms to Client.
• Assesses and interprets exposure information from the Client.
• Analyzes quotes from carriers to determine appropriate recommendations.
• Interprets and evaluates policy terms to ensure adequate coverage for Client's identified exposures.
• Facilitates Client premium financing.
• Participates in negotiations with carriers for new and renewal quotes.
• Reviews new business opportunity information and provides related recommendations to Unit Manager/Account Executive.
• Researches and understands industry trends and government regulations.
• Mentors and trains junior-level staff.
• Perform other work-related duties as assigned.QualificationsPosition qualifications:
• The ideal candidate will possess a bachelor's Degree in Business Administration or related field and/or years of experience equivalent.
• Typically, five or more years of Client services experience is required.
• Minimum of three years' experience servicing commercial bond/surety accounts. Must have a firm working knowledge of the bond and surety business.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Strong attention to detail required.
• High aptitude for accuracy in mathematical calculations.
• Demonstrates strong working knowledge and experience within brokerage industry.
• Understands industry trends and governmental regulations.
• Ability to work outside of regular business hours.
• Ability to travel by automobile and aircraft and be away from home more than one day and night.
• Legally able to work in the United States.Equal Opportunity StatementLockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.About LocktonLockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what's right every day.At Lockton, we believe in the power of all people. You belong at Lockton.How We Will Support YouAt Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
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Keywords: Lockton Companies, Los Angeles , Senior Account Manager- Middle Market, Executive , Los Angeles, California