Customer Health Program Manager
Company: VirtualVocations
Location: Norwalk
Posted on: January 21, 2025
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Job Description:
A company is looking for a Customer Health Business Program
Manager.
Key Responsibilities
Develop and lead Customer Health programs to enhance customer
experience and streamline the CSAM role
Engage with Customer Success stakeholders to drive positive impact
and lead cross-functional teams
Synthesize business insights to identify risks and opportunities
for program improvement
Required Qualifications
Bachelor's Degree in Business, Operations, Finance or related field
AND 6+ years of experience in customer success program
management
Proven experience in Customer Success and Global Support
functions
Strong understanding of customer-centric service delivery and
support models
Keywords: VirtualVocations, Los Angeles , Customer Health Program Manager, Executive , Norwalk, California
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