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Trust Escalations Case Manager

Company: VirtualVocations
Location: Burbank
Posted on: January 21, 2025

Job Description:

A company is looking for a Trust Escalations Case Manager.



Key Responsibilities

Manage urgent and complex escalations from incident escalation to resolution
Collaborate with internal teams and external entities to share escalation trends and intelligence
Provide administrative support while handling sensitive and confidential material


Required Qualifications

5+ years of experience in escalations, risk management, or Trust and Safety
Experience in content review and policy enforcement
Proven ability to build relationships with stakeholders across various functions
Experience in developing and executing processes and projects
Strong analytical skills and ability to work independently with changing priorities

Keywords: VirtualVocations, Los Angeles , Trust Escalations Case Manager, Executive , Burbank, California

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