Field Service Engineer- Los Angeles

Company: Alcon MX
Location: Los Angeles
Posted on: February 1, 2025

Job Description:

Field Service Engineer - Los AngelesField Service Engineer - Los AngelesApply locations: Remote, CaliforniaTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R-2024-36654At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.We foster an expansive culture and are looking for diverse, talented people to join Alcon! As a Field Service Engineer, you will be trusted to provide technical advice to customers including commissioning, installing, and testing of products/equipment in Southern California.Primary Responsibilities:

• Collaborate with customers to provide technical and administrative support activities including repair, preventative maintenance, and upgrades on Alcon surgical equipment within a geographical region.
• Provide timely technical services as required including phone support and onsite corrective maintenance, preventive maintenance, installation, and other service-related duties.
• Communicate equipment problems, quality issues, and customer concerns to the appropriate in-house personnel within the established guidelines.
• Manage expenses and perform duties within budgetary guidelines.
• Promote, educate, and market Alcon services to customers.
• Accurately handle company assets (Company vehicle, test equipment, computer, etc.).
• Provide timely and accurate documentation on services performed.How to Thrive at Alcon:
  • Collaborate with teammates to share standard methodologies and findings as work evolves.
  • Balance experiencing new environments while working with an 80% travel schedule.Key Requirements/Minimum Qualifications:
    • Associate degree or equivalent years of directly related experience.
    • The ability to fluently read, write, understand, and communicate in English.
    • 2 years of relevant experience.
    • Work hours: Full time
    • Travel Requirements: 25%
    • Relocation assistance: No
    • Sponsorship available: NoPay Range: $37.12 - $55.67Pay Frequency: HourlyAlcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.About UsIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
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Keywords: Alcon MX, Los Angeles , Field Service Engineer- Los Angeles, Engineering , Los Angeles, California