Solutions Support Engineer

Company: VirtualVocations
Location: Long Beach
Posted on: November 8, 2024

Job Description:

A company is looking for a Solutions Support Engineer to provide technical support and troubleshoot customer issues.

Key Responsibilities

Provide technical customer support for the product
Troubleshoot and resolve customer technical issues while collaborating with teams
Design and implement scalable solutions through automation

Required Qualifications

Bachelor's degree in Computer Science, Cybersecurity, Engineering, Mathematics, Information Systems, or equivalent experience
5+ years of hands-on technical experience in customer support or related roles
1+ year of experience with Cloud technologies (Azure, AWS, GCP)
Proficiency with command-line tools and Linux environments
Experience with Kubernetes, system virtualization, and cloud identity/security systems

Keywords: VirtualVocations, Los Angeles , Solutions Support Engineer, Engineering , Long Beach, California

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