Broadcast Operations and Media Support Engineer - Los Angeles, CA

Company: Diversified
Location: Los Angeles
Posted on: February 3, 2025

Job Description:

Broadcast Operations and Media Support Engineer - Los Angeles, CAWednesday, January 15, 2025At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference - whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.As Broadcast Operations & Media Support Specialist, you are responsible for the technical end-to-end success of Capital Group's highest levels of internal and external live, hybrid, and virtual event productions. You will be accountable for technical planning ahead of select events, including co-creating and shaping technical event production experiences alongside our on-site Events Producer. You will also act as a single point of responsibility for day-of technical event operations and execution and influence and deliver infrastructure investments to improve and grow Capital Group's live event production capabilities.This role will provide technical support as well as provide direction for integrated and hybrid broadcast, show and studio production operations. This role is responsible for ensuring the AV and Studio technologies work together and morph as technology changes inside and outside of client network and in scheduled events.What will you be doing?

• Oversees all technical aspects of executive-level and high-profile live events for both internal and external audiences. Setup, Operate and Strike Client Live Events and Meeting support.
• This person is the technical advisor for the delivery of technological solutions that provide white glove support to meetings and events that require in-house AV team presence and expertise.
• Maintain and Follow the Scheduling, Coordination, Sourcing and Supervision of external vendors and third-party teams used for successful technical production.
• Technologies that need support include but are not limited to: Ross Carbonite and Tricaster production switching, and corporate event AV systems expertise (Crestron control, Video conferencing, Qsys audio DSPs, media streaming devices, etc).
• Experience and competency with manufacturing tools and platforms used for configuration and problem resolution of audio-visual technologies.
• Oversee, manage and Initiate troubleshooting, escalation to resolution of complex issues, perform the maintenance of in-house Production equipment as required for optimal functionality.
• Perform equipment readiness checks, including powering on equipment for events and verifying room setups. Deliver technical support for front-of-house signage and audio, ranging from basic troubleshooting to advanced assistance.
• Location: DTLA office
• Travel will be required, up to 30% as needed.What do we require from you?Required Education:
  • Bachelor's degree in Telecommunication, Film, Engineering, a related technical field or equivalent experience.Required Experience:
    • 7+ years of experience designing, installing, and/or maintaining live event production studios, equipment, and event spaces.
    • You have a proven track record of internal and external technical event delivery, including mission critical corporate all-associates and external customer productions.
    • 7+ years of experience coordinating and planning technical productions for the highest levels of corporate events, including internal executive leadership's communications teams, and external guest and customers.
    • 7+ years of experience in live production technical direction roles, acting as single point of responsibility for day-of technical event production operations.
    • 5+ years of experience managing external video and event production vendors.
    • You possess extensive knowledge of audio systems, cameras, lighting, video processing and switching, control systems, event streaming platforms, mass video broadcasting over digital networks, and information security protocols.
    • You have experience building technical event coordination processes and clear sets of service menus across internal departments.
    • Ability to interpret system drawings. Demonstrate knowledge, management, maintenance, and troubleshooting of broadcast systems, equipment, facilities, and production systems used in the Media and Entertainment/ Broadcast industry.
    • Proficiency with commercial audio visual, video conferencing, and broadcast equipment and manufacturers.
    • You process a product mentality, creating and developing technical event services as a mature, repeatable, and durable product.Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law. We celebrate diversity and encourage people of all backgrounds to apply for available positions.
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