Director of Front Office - Conrad Los Angeles

Company: Hilton Worldwide, Inc.
Location: Los Angeles
Posted on: January 24, 2025

Job Description:

Job Description - Director of Front Office - Conrad Los Angeles (HOT0B96V)Job Number:HOT0B96VWork LocationsConrad Los Angeles 100 S. Grand Avenue Los Angeles 90012Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the highly anticipated billion-dollar project, The Grand LA, this is the 7th Conrad Hotel in the U.S. and the 1st in California.Located in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres' award-winning restaurant group, JoseAndresFoodGroup.The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA's cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.In this role as the Director of Front Office, you will be responsible for directing and administering all Front Office operations in the hotel's continuing effort to deliver outstanding guest service.The ideal candidate will have (2) years of front office experience within a hotel is required. Three years of management experience in this or related job is also required. Hilton OnQ experience is required. Luxury experience is preferred. A high school diploma or equivalent is required. Four-year college degree is preferred. CPR certification and/or first aid training preferred. Proven ability to motivate and lead teams. Able to operate office machines and proficient in Microsoft applications is a requirement. Candidate must be proficient (expert) in the English language. Ability to work a flexible schedule including nights, weekends, holidays and possible overnight shifts. Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodations.What will I be doing?

• Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls
  #J-18808-Ljbffr

Keywords: Hilton Worldwide, Inc., Los Angeles , Director of Front Office - Conrad Los Angeles, Administration, Clerical , Los Angeles, California