Remote Collections Specialist
Company: VirtualVocations
Location: Inglewood
Posted on: September 19, 2024
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Job Description:
A company is looking for a Remote Collections Specialist to
provide exceptional customer service and manage billing
inquiries.
Key Responsibilities
Resolve inbound and outbound calls regarding account issues and
billing inquiries
Negotiate payments and direct customers to appropriate teams when
necessary
Meet compliance, quality assurance standards, and monthly
performance goals
Required Qualifications, Training, and Education
High school diploma or equivalent
Minimum of two years in first-party collections
Experience in inbound/outbound call centers and customer service in
a remote setting
Ability to navigate multiple screens and applications
Onsite training required for 8 weeks in Irving, Texas
Keywords: VirtualVocations, Los Angeles , Remote Collections Specialist, Accounting, Auditing , Inglewood, California
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