Senior Leisure Sales Manager - Conrad Los Angeles
Company: Hilton Worldwide, Inc.
Location: Los Angeles
Posted on: September 18, 2024
Job Description:
Job DescriptionJob Number:Senior Leisure Sales Manager - Conrad
Los Angeles (Job Number: HOT0AWN3)Work LocationsConrad Los
Angeles100 S. Grand AvenueLos Angeles 90012Join us as a Senior
Leisure Sales Manager and be a part of the newest luxury hotel in
downtown LA, Conrad Los Angeles! As part of the highly anticipated
billion-dollar The Grand LA project, this is the 7th Conrad Hotel
in the U.S. and the 1st in California.Located in the most exciting
state-of-the-art development to come to DTLA, this luxurious
28-story hotel will have over 300 rooms, a spa, 16,000 square foot
rooftop with a pool deck, over 16,000 square feet of event space,
and 6 food and beverage outlets. This includes a signature
restaurant & bar, a signature bar, rooftop restaurant, lobby bar,
pool, and in-room dining all in partnership with Chef Jose Andres'
award-winning restaurant group,Jose Andres Group.In this role, you
will be responsible for selling this luxury property, developing
and soliciting new accounts to positively impact leisure segments,
while maintaining relationships with current accounts. Key focus on
consortia, wholesale and entertainment accounts. Travel outside of
the office to meet with customers and prospective customers to
develop business, make proposals, negotiate contracts, and maintain
contacts, conduct site inspections and close deals. Consistently
meet with and entertain customers, conduct property tours,
participate in tradeshows and industry and community events to
promote facilities and services.The ideal candidate will have
previous leisure sales experience, preferably in a luxury
hotel.Want to learn more? Instagram, FacebookWhat will I be
doing?As a Senior Leisure Sales Manager, you would be responsible
for representing the hotel's services and facilities to prospective
clients and customers in the hotel's continuing effort to deliver
outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following
tasks to the highest standards:
- Respond to inquiries from potential clients and customers
seeking sleeping rooms, meeting space, food and beverage services,
etc.
- Travel primarily outside the hotel to initiate new sales,
solicit leads, hold conferences and make sales proposals and
presentations.
- Host and entertain clients and maintain client accounts.
- Determine rates and negotiate contracts.
- Develop sales strategies to meet or exceed established revenue
and room night goals.
- Major areas of responsibility/management include, but are not
limited to:
- Direct the identification, sales efforts, and relationships
with individual travel producers including Retail travel agents,
Consortiums, Wholesalers, Entertainment and Business Travel
accounts.
- Assist in the integration of individual property efforts into
the overall Resorts strategy.
- Direct the efforts to gather and organize relevant competitive
information.
- Establish Leisure and Business Travel Marketing and Action
Plans.
- Establish wholesale, retail, and corporate travel (where
appropriate) target lists. Attainment of annual room night and
revenue goal for the leisure and business travel market sales
program.
- Initiate contact with perspective business travel industry
accounts as identified through direct sales program.
- Make qualified sales trips and solicit new clients.
- Represent property at appropriate travel industry tradeshows,
conference and meetings.
- Monitor travel industry customers with updates of programs,
promotions and events on behalf of Waldorf Astoria.
- Review account's production and pattern to determine the
appropriate market segment for negotiation.
- Ensure that travel industry policies and wholesalers are known
and adhered to by all hotel and Operations staff.
- Interact with Sales and Marketing to ensure everyone is updated
on new programs, packages and travel industry events that could
make for positive public relations coverage in the trade or
marketing platforms.
- Maintain active liaison with competitors regionally and
nationally through personal contacts and professional
associations.
- Assist in the integration of individual property efforts into
the overall Resorts strategy.Required Qualifications
- Minimum Years of Experience: 3-5 years of hotel sales
experience
- Additional Requirements (i.e. % of travel time, etc.): 20%
- Experience in Leisure Sales within a luxury hotel.
- Most tasks are performed in a team environment with the
employee acting as a team leader; there is minimal direct
supervision.
- Ability to communicate customer needs and resolve complaints
independently.
- Ability to establish and master goals.
- Ability to identify and develop accounts.
- Must possess computer skills, including, but not limited to,
accounting programs, Microsoft Word, Excel and Delphi/FDC.What are
we looking for?Since being founded in 1919, Hilton has been a
leader in the hospitality industry. Today, Hilton remains a beacon
of innovation, quality, and success. This continued leadership is
the result of our Team Members staying true to our Vision, Mission,
and Values. Specifically, we look for demonstration of these
Values:
- Hospitality - We're passionate about delivering exceptional
guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our
communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.In
addition, we look for the demonstration of the following key
attributes:
- Quality
- Productivity
- Customer FocusWhat will it be like to work for Hilton?Hilton is
the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay
suites and mid-priced hotels. For nearly a century, Hilton has
offered business and leisure travelers the finest in
accommodations, service, amenities and value. Hilton is dedicated
to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth
with the light and warmth of hospitality" unites us as a team to
create remarkable hospitality experiences around the world every
day. And, our amazing Team Members are at the heart of it all!The
Benefits - Hilton is proud to have an award-winning workplace
culture ranking #1 World's Best Workplace by Great Place To Work &
Fortune. We support the mental and physical wellbeing of all Team
Members so they can Thrive personally and professionally in a
diverse and inclusive environment, thanks to innovative programs
and benefits. Hilton offers its eligible team members a
comprehensive benefits package including: - Access to your pay when
you need it through DailyPay - Medical Insurance Coverage - for you
and your family - Go Hilton travel discount program - Supportive
parental leave - Matching 401(k) - Employee stock purchase program
(ESPP) - purchase Hilton shares at 15% discount - Debt-free
education: Access to a wide variety of educational credentials (ex.
college degrees, high school completion, English-language learning,
digital literacy, professional certificates and more) - Career
growth and development - Recognition and rewards programs*
Available benefits may vary depending upon property-specific terms
and conditions of employment and the terms of the collective
bargaining agreement if applicable.The annual salary for this role
is $70,000 - $90,000 and is based on applicable and specialized
experience and location.We will consider for employment all
qualified Applicants, including those with Criminal Histories, in a
manner consistent with the requirements of applicable state and
local laws, including the City of Los Angeles' Fair Chance
Initiative for Hiring Ordinance.#LI-MD1
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Keywords: Hilton Worldwide, Inc., Los Angeles , Senior Leisure Sales Manager - Conrad Los Angeles, Accounting, Auditing , Los Angeles, California
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