Case Manager, Rapid Rehousing- The Nest, Downtown Los Angeles, CA
Company: The People Concern
Location: Los Angeles
Posted on: April 24, 2024
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Job Description:
Case Manager, Rapid Rehousing- The Nest, Downtown Los Angeles,
CA
Downtown Los Angeles, Los Angeles, CA, USA * Los Angeles, CA,
USA
Req #377
Wednesday, April 12, 2023
About the People ConcernThe People Concern empowers the most
vulnerable among us to rebuild their lives. One of Los Angeles
County's largest social services agencies, The People Concern was
formed in 2016 in a merger of two trusted social service
organizations based in Los Angeles County, OPCC and Lamp Community.
Informed by more than fifty-eight years of work in the community,
The People Concern is a leading provider of, and advocate for,
evidence-based solutions to the multi-faceted challenges inherent
in homelessness and domestic violence.With compassion and profound
respect for those we serve, we provide a fully integrated system of
care - including outreach, interim housing, mental and medical
health care, substance abuse services, domestic violence services,
life skills& wellness programs, and permanent supportive housing -
tailored to the unique needs of homeless individuals, survivors of
domestic violence, challenged youth, and others who have nowhere
else to turn.The People Concern's model of integrated and
comprehensive care empowers our participants to navigate the
multi-faceted obstacles in their lives, become their best selves,
and ultimately, connect with and contribute to their
communities.
Title: Case Manager, Rapid Rehousing
Department: Housing
Reports to: Program Manager, Rapid Rehousing
Schedule: Monday-Friday, 8am-4:30pm
Location: The Nest, Downtown Los Angeles, CA
Status: Full Time, Non-exempt, Non-management
SUMMARY
The Coordinated Entry system Rapid Rehousing Case Manager will
provide field-based services to single adult individuals
experiencing homelessness as they transition to stabilizing into
permanent housing. The CES RRH Program offers short to mid-term
rental subsidies combined with linkages to employment and services
in order to end clients' homelessness as well create longer term
self-sufficiency. The CES RRH Case Manager primary responsibilities
are to implement housing stabilization plans and coordinate linkage
to community based services. Housing stabilization often means
working with clients on education, employment and life skills needs
to ensure housing retention. Case Managers are also responsible for
building and maintaining good working relationships with landlords,
management companies, property owners.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Maintain a case load of up to 20 clients for case management
services
2. Develop effective, trusting relationships with program
participants
3. Work with clients to implement and update a housing
stabilization plan that will maximize housing retention
4. Assist clients with accessing resources and services to increase
housing stability (e.g. linkage to primary care physicians, health
insurance, food banks, credit repair, legal aid, In Home Supportive
Services (IHSS), money management, tenant rights and
responsibilities, mental health, benefits enrollment, etc.)
5. Conduct regular home visits and accompany clients as needed to
appointments related to housing stability (e.g. HACLA appointments,
doctor's appointments, court appearances, benefits hearings,
etc.)
6. Provide counseling, instruction, and assistance in the area of
increasing independent living skills, life-skills training and
financial literacy training to enhance housing stability
7. Assist client in developing and attaining goals related to
education, vocational training, and/or employment
8. Provide advocacy as to help mediate issues and barriers between
landlord and client
9. Develop and maintain collaborative relationships with partner
agencies and service providers within CES to address clients' needs
relevant to increasing income, improving daily living skills, and
increasing community engagement
10. Participate in case conferences, tenant meetings, staff
meetings, and community meetings as required
11. Keep up-to-date, accurate, well-written/well documented case
notes; complete all documentation and paperwork in a timely manner;
prepare clear and thorough assessments and referrals for inclusion
in case files and provide supervisor with any and all information
requested in the timeframe given
12. Attend required trainings while seeking out learning
opportunities for continued education; staying up-to-date on best
practices in ending homelessness and client car
13. Submits accurate and timely documentation for monthly financial
assistance requests
QUALIFICATIONS
1. High School Diploma, GED, or Equivalent required
2. Bachelor's degree in related field (Social Work, Community
Organizing, or other Human Services) and one years' full-time
experience working with the homeless, preferably those living with
mental illness and / or substance addictions; or an equivalent
combination of education and experience preferred
3. Knowledge of homeless social service providers and Coordinated
Entry System
4. Able to communicate and interact with subcontractors, housing
providers and community partners in a culturally competent
manner
5. Detail oriented with excellent time management, organizational,
written, verbal, interpersonal, and computer skills
6. Self-starter with the ability to stay ahead of the curve and
thrive in fast-paced work environment
7. Able to work effectively with a wide range of constituencies
Preferred Qualifications
1. Bilingual (English/Spanish)
WORK ENVIRONMENT
1. Combination of field and office environment
2. Regularly required to sit, stand, bend; occasionally lift or
carry up to 35 lbs.
3. On occasion walk or drive to different local sites
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise and
odor
6. May need to bend, stoop, twist, and sit throughout the day
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES
1. Maintain a safe work environment and confidentiality at all
times
2. Be proactive, creative, and flexible in determining, evaluating,
researching, and resolving issues
3. Organize and prioritize multiple activities to meet all external
and internal deadlines
4. Maintain professional demeanor that reflects positively on the
agency
5. Demonstrate respect and courtesy toward others
6. Able to thrive in a work environment emphasizing teamwork and
collaboration
7. Respond in a timely manner in all aspects of communication
8. Work with minimal supervision
9. Perform other duties as assigned
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to
non-discrimination in employment. We select the most qualified
individual for the job basedon job-related qualifications
regardless of race, color, age, sex, religion, national origin,
disability, ancestry, marital status, credit history, sexual
orientation, arrest and court record, genetic information, veteran
status or any other status protected by federal, state or other
applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild
their lives. One of Los Angeles County's largest social services
agencies, The People Concern was formed in 2016 in a merger of two
trusted social service organizations based in Los Angeles County,
OPCC and Lamp Community. Informed by more than fifty-eight years of
work in the community, The People Concern is a leading provider of,
and advocate for, evidence-based solutions to the multi-faceted
challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide
a fully integrated system of care - including outreach, interim
housing, mental and medical health care, substance abuse services,
domestic violence services, life skills & wellness programs, and
permanent supportive housing - tailored to the unique needs of
homeless individuals, survivors of domestic violence, challenged
youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care
empowers our participants to navigate the multi-faceted obstacles
in their lives, become their best selves, and ultimately, connect
with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b)
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants &
More
The People Concern University & Certificates
Corporate Discounts
Equal Opportunity EmployerThe People Concern is an equal
opportunity employer dedicated to non-discrimination in employment.
We select the most qualified individual for the job basedon
job-related qualifications regardless of race, color, age, sex,
religion, national origin, disability, ancestry, marital status,
credit history, sexual orientation, arrest and court record,
genetic information, veteran status or any other status protected
by federal, state or other applicable laws.
Benefits& Perks
Other details
Pay Type
Hourly
Min Hiring Rate
$23.08
Max Hiring Rate
$23.65
Travel Required
Yes
Required Education
High School
Apply Now
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Keywords: The People Concern, Los Angeles , Case Manager, Rapid Rehousing- The Nest, Downtown Los Angeles, CA, Executive , Los Angeles, California
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